Terms and Conditions
TERMS AND CONDITIONS
Last updated
February 28, 2024
AGREEMENT TO OUR LEGAL TERMS
These Terms and Conditions (“Legal Terms”) are a legally binding agreement between you (“you,” “your”) and Teqko AI LLC (“Company,” “we,” “us,” or “our”), a company registered in the State of Delaware, United States
We operate the website https://www.teqko.com (the “Site”) and provide related software, AI-powered tools, communications services, automation features, and marketing services (collectively, the “Services”).
The Client acknowledges that Services may be marketed, communicated, invoiced, or supported under one or more Company-owned brands, trade names, websites, DBA's or business identities without affecting the validity of these Legal Terms or the obligations of the parties.
By accessing, purchasing, paying for, subscribing to, or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Legal Terms.
The Services are intended only for individuals who are 18 years of age or older.
You can contact us by:
Phone: 702-768-3609
Support Hours: Monday–Friday, 8:00 AM – 4:00 PM Pacific Time
Email: [email protected]
Mailing Address:
Teqko AI LLC
8 The Green #17985
Dover, DE 19901
United States
Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms
at any time and for any reason. We will alert you about any changes by updating the
"Last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.
The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.
We recommend that you print a copy of these Legal Terms for your records.
TABLE OF CONTENTS
1. SERVICES PROVIDED
2. INTELLECTUAL PROPERTY RIGHTS
3. USER REPRESENTATIONS
4. USER REGISTRATION
5. PURCHASES AND PAYMENT
6. SUBSCRIPTIONS
7. PROHIBITED ACTIVITIES
8. USER GENERATED CONTRIBUTIONS
9. CONTRIBUTION LICENSE
10. GUIDELINES FOR REVIEWS
11. SOCIAL MEDIA
12. THIRD-PARTY WEBSITES AND CONTENT
13. SERVICES MANAGEMENT
14. PRIVACY POLICY
15. TERM AND TERMINATION
16. MODIFICATIONS AND INTERRUPTIONS
17. GOVERNING LAW
18. DISPUTE RESOLUTION
19. CORRECTIONS
20. DISCLAIMER
21. LIMITATIONS OF LIABILITY
22. INDEMNIFICATION
23. USER DATA
24. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
25. GIFTS, COMPLIMENTARY ASSETS, AND BONUS DELIVERABLES
26. MISCELLANEOUS
27. DATA USAGE AND AI SERVICES
28. CONTACT US
1. SERVICES PROVIDED
Teqko AI LLC provides two distinct categories of services:
A. Marketing Services
Marketing Services may include, but are not limited to:
Search Engine Optimization (SEO)
Google Ads Management
Meta/Facebook Advertising
Local SEO
Social Media Management
Content Creation
Email Marketing
Landing Page Design
Conversion Rate Optimization
Reputation Management
Marketing Consulting
Lead Generation Strategies
Marketing Services are professional services provided on a best-efforts basis. While Teqko AI will utilize its experience, expertise, and commercially reasonable efforts to improve marketing performance, no specific results, rankings, lead volume, sales volume, revenue, return on investment, or business growth are guaranteed.
The Client acknowledges that marketing outcomes depend on numerous factors outside Teqko AI's control, including market conditions, competition, pricing, sales processes, customer response rates, business reputation, service quality, advertising platforms, search engine algorithms, and economic conditions.
Payment for Marketing Services compensates Teqko AI for time, expertise, labor, strategy, implementation, and ongoing management efforts, regardless of specific business results achieved.
B. Software Services (SaaS Platform)
Teqko AI may provide access to software platforms, CRM systems, automations, artificial intelligence tools, communication systems, booking systems, websites, funnels, integrations, memberships, mobile applications, and other technology solutions ("Software Services").
Software Services are provided as a subscription-based technology platform and are separate from Marketing Services.
The Client is purchasing access to software functionality and related support, not ownership of the underlying software, source code, proprietary systems, workflows, automations, templates, configurations, or intellectual property developed by Teqko AI.
Access to Software Services may be suspended or terminated upon cancellation, non-payment, account closure, or violation of these Terms.
Unless otherwise agreed in writing, Teqko AI retains ownership of all proprietary software systems, automations, workflows, templates, snapshots, CRM configurations, AI agents, custom integrations, and internal operational assets.
Regulatory Compliance
The Services are not tailored to comply with industry-specific regulations, including but not limited to the Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), Gramm-Leach-Bliley Act (GLBA), or similar regulatory frameworks.
If Client operations are subject to such regulations, Client is solely responsible for determining whether the Services are suitable for its intended use. Client agrees not to use the Services in any manner that would require Teqko AI to comply with industry-specific regulatory requirements unless otherwise agreed in writing.
Geographic Restrictions
The Services are not intended for distribution to or use by any person or entity in any jurisdiction where such use would violate applicable laws or regulations or require Teqko AI to obtain additional registrations, licenses, or approvals.
Users who access the Services from outside the United States do so at their own initiative and are solely responsible for compliance with local laws
.
The Client acknowledges that Marketing Services are effort-based professional services and not performance-based guarantees. Dissatisfaction with lead volume, search rankings, advertising performance, revenue, profitability, customer acquisition, or return on investment shall not, by itself, constitute a failure of performance, breach of contract, or grounds for a refund.
The Client further acknowledges that Teqko AI does not control search engines, advertising platforms, social media platforms, third-party software providers, consumer behavior, competitor actions, economic conditions, or market conditions, all of which may impact campaign performance and business outcomes.
2. INTELLECTUAL PROPERTY RIGHTS
Our Intellectual Property
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").
Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.
The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use or internal business purpose only.
Your Use of Our Services
Subject to your compliance with these Legal Terms, including the "PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable license to:
Access the Services; and
Download or print a copy of any portion of the Content to which you have properly gained access,
solely for your personal, non-commercial use or internal business purpose.
Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: [email protected]
. If we ever grant you permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.
We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.
Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.
Your Submissions and Contributions
Please review this section and the "PROHIBITED ACTIVITIES" section carefully prior to using our Services to understand:
(a) the rights you give us; and
(b) the obligations you have when you post or upload any content through the Services.
Submissions
By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own such Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.
Contributions
The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality during which you may create, submit, post, display, transmit, publish, distribute, or broadcast content and materials to us or through the Services, including but not limited to text, writings, video, audio, photographs, music, graphics, comments, reviews, rating suggestions, personal information, or other material ("Contributions").
Any Submission that is publicly posted shall also be treated as a Contribution.
You understand that Contributions may be viewable by other users of the Services and possibly through third-party websites.
License Granted to Us
When you post Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right and license to:
Use
Copy
Reproduce
Distribute
Sell
Resell
Publish
Broadcast
Retitle
Store
Publicly perform
Publicly display
Reformat
Translate
Excerpt (in whole or in part)
Exploit your Contributions
including, without limitation, your image, name, and voice, for any purpose, commercial, advertising, or otherwise.
This license also includes the right to prepare derivative works of, incorporate into other works, and sublicense the rights granted in this section.
Our use and distribution may occur in any media formats and through any media channels.
This license includes our use of your name, company name, franchise name, trademarks, service marks, trade names, logos, and personal or commercial images you provide.
You Are Responsible for What You Post or Upload
By sending us Submissions and/or posting Contributions through any part of the Services, or by making Contributions accessible through the Services by linking your account to any social networking account, you:
Confirm that you have read and agree with our "PROHIBITED ACTIVITIES" section.
Agree not to post, send, publish, upload, or transmit any Submission or Contribution that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening, sexually explicit, false, inaccurate, deceitful, or misleading.
Waive, to the extent permitted by applicable law, any and all moral rights to such Submission and/or Contribution.
Warrant that your Submissions and Contributions are original to you or that you possess all necessary rights and licenses to provide them.
Warrant that you have full authority to grant us the rights described herein.
Warrant and represent that your Submissions and Contributions do not constitute confidential information.
You are solely responsible for your Submissions and Contributions and expressly agree to reimburse us for any and all losses we may suffer because of your breach of:
(a) this section;
(b) any third party's intellectual property rights; or
(c) applicable law.
We May Remove or Edit Your Content
Although we have no obligation to monitor any Contributions, we shall have the right to remove or edit any Contributions at any time without notice if, in our reasonable opinion, we consider such Contributions harmful or in breach of these Legal Terms.
If we remove or edit any such Contributions, we may also suspend or disable your account and report you to the appropriate authorities.
3.USER REPRESENTATIONS
By using the Services, you represent and warrant that:
(1) all registration information you submit will be true, accurate, current, and complete;
(2) you will maintain the accuracy of such information and promptly update such information as necessary;
(3) you have the legal capacity and authority to enter into these Legal Terms and agree to comply with them;
(4) you are not a minor in the jurisdiction in which you reside;
(5) you will not access the Services through automated or non-human means, whether through a bot, script, or otherwise, except as expressly authorized by the Company;
(6) you will not use the Services for any illegal, fraudulent, deceptive, or unauthorized purpose;
(7) your use of the Services will not violate any applicable law, regulation, contractual obligation, or third-party right;
(8) any content, information, materials, credentials, account access, business information, trademarks, logos, images, customer data, or other materials you provide to the Company may be lawfully used by the Company for the purpose of providing the Services;
(9) you have obtained all necessary permissions, licenses, rights, and authorizations required for the Company to use any materials or information you provide in connection with the Services;
(10) you will provide timely access, approvals, information, and cooperation reasonably necessary for the Company to perform the Services;
(11) you acknowledge that delays in providing information, approvals, content, access credentials, feedback, or other requested materials may delay performance of the Services and shall not constitute a breach by the Company.
If you provide any information that is untrue, inaccurate, incomplete, misleading, fraudulent, or not current, we reserve the right to suspend or terminate your account, refuse any current or future use of the Services, suspend work, delay deliverables, or terminate the Services without liability.
4.USER REGISTRATION
You may be required to register to use the Services. You agree to keep your password, login credentials, authentication codes, and account access information confidential and secure.
You are solely responsible for all activities that occur under your account, whether authorized by you or not. You agree to immediately notify Teqko AI LLC of any unauthorized use of your account, suspected security breach, loss of credentials, or unauthorized access.
We shall not be liable for any loss, damage, unauthorized access, data loss, account compromise, or other harm resulting from your failure to maintain the security and confidentiality of your account credentials.
We reserve the right to remove, reclaim, suspend, restrict, or change any username, account name, or account identifier you select if we determine, in our sole discretion, that such username is inappropriate, misleading, obscene, infringes upon the rights of another party, or is otherwise objectionable.
We reserve the right to suspend or terminate accounts that present a security risk, violate these Legal Terms, engage in fraudulent activity, or otherwise interfere with the operation of the Services.
5.PURCHASES AND PAYMENT
We accept the following forms of payment:
Visa
Mastercard
American Express
Discover
You agree to provide current, complete, and accurate purchase and account information for all purchases made through the Services. You further agree to promptly update account and payment information, including email address, payment method, billing information, and payment card expiration date, so that we can complete your transactions and contact you as needed.
Sales tax will be added to the price of purchases where required by applicable law. All payments shall be made in U.S. Dollars.
You agree to pay all charges, fees, subscriptions, service fees, support fees, usage fees, taxes, and other amounts due at the prices then in effect for your purchases. You authorize Teqko AI LLC and its payment processors to charge your selected payment method for all authorized purchases, subscriptions, recurring charges, overages, support fees, transfer fees, and other amounts owed under these Legal Terms.
We reserve the right to correct any errors, inaccuracies, omissions, billing mistakes, pricing mistakes, or administrative errors, even if payment has already been requested or received.
Failed Payments
If any payment is declined, reversed, disputed, refunded, charged back, or otherwise fails for any reason, we reserve the right to suspend Services, pause work, restrict access to accounts, remove access to Software Services, delay deliverables, or terminate Services until all outstanding balances are paid in full.
The Client shall remain responsible for all fees, costs, chargeback fees, collection costs, arbitration costs, attorneys' fees, and other expenses incurred by the Company in recovering unpaid amounts to the fullest extent permitted by law.
No Setoff
The Client may not withhold payment, offset amounts allegedly owed by the Company, or reduce payments due under any subscription, invoice, or agreement without the Company's prior written consent.
Pricing Changes
We reserve the right to modify pricing, subscription fees, support rates, service offerings, and usage fees at any time. Any pricing changes applicable to recurring subscriptions shall be communicated in accordance with applicable law.
Order Acceptance
We reserve the right to refuse, limit, cancel, or terminate any order, subscription, account, or transaction in our sole discretion. We may limit or cancel quantities purchased per person, business, household, account, payment method, or billing address.
We further reserve the right to refuse service to any individual or entity that we reasonably believe is engaged in fraud, abuse, chargeback activity, unauthorized reselling, unlawful activity, harassment, or conduct that presents a risk to the Company, its employees, contractors, customers, or systems.
6. SUBSCRIPTIONS
Billing and Renewal
Your subscription will continue and automatically renew unless canceled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order.
The length of your billing cycles monthly.
Cancellation
All purchases are non-refundable.
You may cancel your subscription at any time by providing written notice to Teqko AI LLC using the contact information provided in these Legal Terms. All cancellation requests must be submitted in writing to: [email protected].
Your cancellation will take effect at the end of the current paid billing term. No partial refunds, prorated refunds, or credits will be issued for unused time, unused services, partially completed billing periods, or early termination.
All support, maintenance, account management, consulting, technical assistance, marketing services, and other included service benefits shall terminate upon the expiration of the Client's final paid billing period.
Following termination of Services, Teqko AI LLC shall have no obligation to provide ongoing support, maintenance, consulting, troubleshooting, training, account management, platform assistance, marketing assistance, or technical services unless otherwise agreed in writing.
Former Clients may request additional support, consulting, account retrieval assistance, ownership transfers, exports, migrations, training, troubleshooting, or technical assistance subject to availability and at the Company's then-current support rate, currently $130 per hour, billed in one-hour increments.
If you have questions regarding your subscription, please contact us at [email protected].
7.PROHIBITED ACTIVITIES
You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those specifically authorized by Teqko AI LLC.
As a user of the Services, you agree not to:
(a) use the Services in violation of any applicable law, regulation, court order, or third-party right;
(b) engage in fraudulent, deceptive, misleading, abusive, harassing, defamatory, threatening, discriminatory, or unlawful conduct;
(c) upload, transmit, distribute, or store any material that is unlawful, infringing, harmful, obscene, defamatory, or otherwise objectionable;
(d) use the Services to send spam, unsolicited communications, robocalls, bulk messages, deceptive advertisements, or other prohibited communications;
(e) interfere with, disrupt, damage, disable, overburden, or impair the Services, servers, systems, networks, software, or security features;
(f) attempt to gain unauthorized access to any account, software, data, system, network, platform, or Service;
(g) circumvent, disable, interfere with, or otherwise bypass any security-related features of the Services;
(h) reverse engineer, decompile, disassemble, copy, replicate, duplicate, clone, scrape, reproduce, or attempt to derive the source code, architecture, workflows, automations, templates, AI agents, CRM configurations, proprietary processes, or other intellectual property of the Company;
(i) use the Services to infringe upon the intellectual property rights, privacy rights, publicity rights, contractual rights, or other rights of any person or entity;
(j) provide false, misleading, inaccurate, or fraudulent information to the Company;
(k) impersonate any person or entity or falsely represent an affiliation with any person or entity;
(l) use the Services in any manner that may damage the reputation, business operations, relationships, goodwill, systems, or legal interests of the Company;
(m) share account credentials, software access, licenses, subscriptions, login information, or access rights with unauthorized third parties;
(n) use the Services to create competing products, competing software, competing automation systems, competing CRM systems, competing AI systems, or derivative products based upon the Company's proprietary systems;
(o) misuse, abuse, threaten, harass, intimidate, or engage in inappropriate conduct toward Company employees, contractors, representatives, vendors, or support personnel;
(p) intentionally initiate chargebacks, payment disputes, payment reversals, fraudulent refund requests, or other payment disputes after receiving Services, access to software, consulting, deliverables, or support;
(q) use the Services in any manner that violates the policies, terms, rules, or requirements of any third-party platform including but not limited to Google, Meta, Facebook, Instagram, Microsoft, OpenAI, Stripe, GoHighLevel, or other service providers;
(r) use the Services for any purpose that could expose the Company to regulatory liability, legal liability, platform penalties, account suspensions, investigations, or enforcement actions.
Any violation of this section may result in suspension of Services, removal of access, termination of accounts, cancellation of subscriptions, legal action, recovery of damages, recovery of attorneys' fees, or any other remedies available under applicable law or these Legal Terms.
8.USER GENERATED CONTRIBUTIONS
The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively,
"Contributions"). Contributions may be viewable by other users of the Services and through third-party websites. As such, any Contributions you transmit may be treated as non-confidential and non-proprietary. When you create or make available any Contributions, you thereby represent and warrant that:
The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party. You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and toauthorizeus, the Services, and other users of the Services to use your Contributions in any manner contemplated by the Services and these Legal Terms. You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Services and these Legal Terms.Your Contributions are not false, inaccurate, or misleading.Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing,libelous, slanderous, or otherwise objectionable (as determined by us).Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people.Your Contributions do not violate any applicable law, regulation, or rule.Your Contributions do not violate the privacy or publicity rights of any third party.Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors.Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.Your Contributions do not otherwise violate, or link to material that violates, any provision of these Legal Terms, or any applicable law or regulation.
Any use of the Services in violation of the foregoing violates these Legal Terms and may result in, among other things, termination or suspension of your rights to use the Services.
9.CONTRIBUTION LICENSE
By posting your Contributions to any part of the Services or making Contributions accessible to the Services by linking your account from the Services to any of your social networking accounts, you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and
license
to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such Contributions (including, without limitation, your image and voice) for any purpose, commercial, advertising, or otherwise, and to prepare derivative works of, or incorporate into other works, such Contributions, and grant and
authorize sublicenses
of the foregoing. The use and distribution may occur in any media formats and through any media channels.
This
license
will apply to any form, media, or technology now known or hereafter developed, and includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide. You waive all moral rights in your Contributions, and you warrant that moral rights have not otherwise been asserted in your Contributions.
We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Services. You are solely responsible for your Contributions to the Services and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.
We have the right, in our sole and absolute discretion, (1) to edit, redact, or otherwise change any Contributions; (2) to
re-categorize
any Contributions to place them in more appropriate locations on the Services; and (3) to pre-screen or delete any Contributions at any time and for any reason, without notice. We have no obligation to monitor your Contributions.
10.GUIDELINES FOR REVIEWS
We may provide you areas on the Services to leave reviews or ratings. When posting a review, you must comply with the following criteria: (1) you should have firsthand experience with the person/entity being reviewed; (2) your reviews should not contain offensive profanity, or abusive, racist, offensive, or hateful language; (3) your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability; (4) your reviews should not contain references to illegal activity; (5) you should not be affiliated with competitors if posting negative reviews; (6) you should not make any conclusions as to the legality of conduct; (7) you may not post any false or misleading statements; and (8) you may not
organize
a campaign encouraging others to post reviews, whether positive or negative.
We may accept, reject, or remove reviews in our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully paid, assignable, and sublicensable right and
license
to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to review.
11.SOCIAL MEDIA
As part of the Services, you may grant Teqko AI LLC access to third-party accounts, platforms, websites, applications, business profiles, advertising accounts, social media accounts, directories, software systems, payment processors, or other third-party services (each a "Third-Party Account").
You represent and warrant that you are authorized to provide such access and that doing so does not violate any agreement, law, policy, or obligation applicable to you.
By granting access to a Third-Party Account, you authorize Teqko AI LLC to access, manage, configure, modify, optimize, publish content to, advertise through, communicate through, integrate with, or otherwise utilize such Third-Party Account solely for purposes related to the Services.
You acknowledge that Teqko AI LLC does not own, control, operate, or maintain any Third-Party Account provider and is not responsible for the availability, functionality, security, policies, actions, restrictions, suspensions, bans, outages, algorithm changes, verification requirements, or decisions of any Third-Party Account provider.
The Client acknowledges that third-party providers, including but not limited to Google, Meta, Facebook, Instagram, Microsoft, OpenAI, Stripe, GoHighLevel, Yelp, TikTok, LinkedIn, YouTube, and similar providers, may modify, suspend, restrict, terminate, disable, or alter their services at any time without notice.
Teqko AI LLC shall not be liable for any loss of access, suspension, termination, restriction, policy violation, algorithm change, content removal, account ban, verification issue, loss of rankings, advertising limitation, loss of followers, loss of leads, loss of data, or other action taken by any third-party provider.
The Client remains solely responsible for maintaining ownership, access credentials, security settings, recovery information, verification requirements, and compliance obligations associated with Third-Party Accounts unless otherwise expressly agreed in writing.
The Client acknowledges that Teqko AI LLC may create, configure, manage, or administer Third-Party Accounts on behalf of the Client in accordance with Section 25 of these Legal Terms.
The relationship between the Client and any Third-Party Account provider shall be governed solely by the applicable agreements between the Client and such provider.
Teqko AI LLC makes no warranties regarding the continued availability, performance, compatibility, functionality, or support of any Third-Party Account or third-party platform.
The Client may revoke access to a Third-Party Account at any time; however, the Client acknowledges that doing so may limit, delay, impair, or prevent the Company's ability to perform the Services.
12.THIRD-PARTY WEBSITES AND CONTENT
The Services may contain (or you may be sent via the
Site) links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ("Third-Party Content"). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content posted on, available through, or installed from the Services, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Services and access the Third-Party Websites or to use or install any Third-Party.
Content, you do so at your own risk, and you should be aware these Legal Terms no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Services or relating to any applications you use or install from the Services. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us blameless from any harm caused by your purchase of such products or services. Additionally, you shall hold us blameless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.
Without limiting the foregoing, the Client acknowledges that many Services provided by Teqko AI LLC rely upon third-party platforms, software providers, advertising networks, search engines, artificial intelligence providers, payment processors, hosting providers, telecommunications providers, and other external services. Teqko AI LLC shall not be responsible for any interruption, outage, service degradation, account suspension, account restriction, policy change, pricing change, feature removal, loss of functionality, loss of integrations, data loss, security incident, algorithm update, verification requirement, or other action taken by any third-party provider. Any such event shall not constitute a breach of these Legal Terms by Teqko AI LLC.
13. SERVICES MANAGEMENT
We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.
14.PRIVACY POLICY
We care about data privacy and security. Please review our Privacy Policy:
https://teqko.com/privacy-policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. Please be advised the Services are hosted in
the
United States. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in
the
United States, then through your continued use of the Services, you are transferring your data to
the
United States, and you expressly consent to have your data transferred to and processed in
the
United States.
15.TERM AND TERMINATION
These Legal Terms shall remain in full force and effect while you use the Services.
WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, TO DENY ACCESS TO OR USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), SUSPEND SERVICES, RESTRICT ACCESS, REMOVE SOFTWARE ACCESS, PAUSE WORK, OR TERMINATE ACCOUNTS FOR ANY REASON OR NO REASON, INCLUDING BUT NOT LIMITED TO:
(a) breach of these Legal Terms;
(b) non-payment or failed payment;
(c) chargebacks, payment disputes, or payment reversals;
(d) fraudulent, abusive, threatening, harassing, or unlawful conduct;
(e) misuse of the Services;
(f) conduct that creates legal, financial, operational, security, or reputational risk for Teqko AI LLC;
(g) violations of applicable laws, regulations, or third-party platform policies.
We may terminate your use of the Services, suspend access, remove software access, discontinue work, or delete account information at any time in our sole discretion.
If we terminate or suspend your account, you are prohibited from creating a new account under your own name, a fictitious name, a borrowed name, another person's name, another business entity, or any other identity intended to circumvent such termination.
Termination, suspension, restriction of access, discontinuation of Services, or removal of software access shall not entitle the Client to any refund, reimbursement, credit, offset, damages, compensation, or reduction of fees except where expressly required by applicable law.
Upon termination, all licenses, rights of access, subscriptions, support benefits, maintenance services, consulting services, software access, and other ongoing Service obligations shall immediately cease unless otherwise expressly agreed in writing.
Termination shall not affect any rights, obligations, liabilities, payment obligations, ownership provisions, intellectual property rights, dispute resolution provisions, limitations of liability, indemnification obligations, confidentiality obligations, or other provisions which by their nature are intended to survive termination.
In addition to terminating or suspending accounts, Teqko AI LLC reserves the right to pursue any legal or equitable remedies available under applicable law, including recovery of damages, injunctive relief, attorneys' fees, arbitration costs, collection costs, and other available remedies.
16.MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services.
We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.
We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.
17.GOVERNING LAW
These Legal Terms and any dispute, claim, or controversy arising out of or relating to these Legal Terms, the Services, or the relationship between the Parties shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.
The Parties expressly agree that Delaware law shall govern the interpretation, validity, enforcement, and performance of these Legal Terms regardless of the location of either Party, the location where the Services are provided, or any other jurisdiction that may otherwise apply.
18. DISPUTE RESOLUTION
Informal Negotiations
To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms, the Services, or the relationship between the Parties (each a "Dispute" and collectively, the "Disputes"), brought by either you or us (individually, a "Party" and collectively, the "Parties"), the Parties agree to first attempt to resolve any Dispute informally for a period of at least thirty (30) days before initiating arbitration or legal proceedings.
Such informal negotiations shall commence upon written notice from one Party to the other Party describing the nature of the Dispute and the requested resolution.
Binding Arbitration
If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute shall be finally and exclusively resolved through binding arbitration.
BY AGREEING TO THESE LEGAL TERMS, BOTH PARTIES KNOWINGLY AND VOLUNTARILY WAIVE ANY RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A COURT PROCEEDING EXCEPT AS EXPRESSLY PROVIDED HEREIN.
The arbitration shall be administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules then in effect.
The arbitration may be conducted in person, through the submission of documents, by telephone, by video conference, or by other remote means approved by the arbitrator.
The arbitrator shall apply the laws of the State of Delaware and shall issue a written decision. Judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
Except where prohibited by applicable law or AAA rules, all arbitration proceedings shall take place exclusively in Dover, Delaware, United States.
The Parties agree that arbitration shall be the exclusive remedy for all Disputes arising out of or relating to these Legal Terms, the Services, invoices, subscriptions, payments, marketing services, software services, account ownership, account transfers, deliverables, intellectual property, or the relationship between the Parties.
Arbitration Costs and Attorneys' Fees
Each Party shall initially bear its own attorneys' fees, expert fees, and costs associated with arbitration.
However, the prevailing Party in any arbitration, legal proceeding to enforce arbitration, or legal action arising out of or relating to these Legal Terms shall be entitled to recover its reasonable attorneys' fees, arbitration fees, expert witness fees, court costs, collection costs, and related expenses from the non-prevailing Party, to the fullest extent permitted by law.
Court Proceedings
If for any reason a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced and maintained exclusively in the state or federal courts located in Delaware, United States.
Each Party irrevocably submits to the exclusive jurisdiction of such courts and waives any objection based upon lack of personal jurisdiction, improper venue, or forum non conveniens.
The United Nations Convention on Contracts for the International Sale of Goods (CISG) and the Uniform Computer Information Transactions Act (UCITA) shall not apply to these Legal Terms.
Class Action Waiver
The Parties agree that any arbitration or legal proceeding shall be conducted solely on an individual basis.
To the fullest extent permitted by law:
(a) no arbitration shall be joined with any other proceeding;
(b) no Dispute shall be brought as a class action, collective action, private attorney general action, or representative action;
(c) neither Party shall have the right to participate as a class representative, class member, or private attorney general.
Exceptions
The following matters shall not be subject to mandatory arbitration:
(a) actions seeking injunctive relief;
(b) actions seeking to enforce or protect intellectual property rights;
(c) claims involving unauthorized access, theft, piracy, misuse of proprietary information, or violations of confidentiality obligations;
(d) actions necessary to compel arbitration, enforce an arbitration award, or obtain temporary equitable relief pending arbitration.
Severability
If any portion of this Dispute Resolution provision is found to be invalid or unenforceable, the remaining portions shall remain in full force and effect, and any invalid or unenforceable portion shall be enforced to the maximum extent permitted by applicable law.
19.CORRECTIONS
There may be information on the Services that contains typographical errors, inaccuracies, omissions, pricing errors, availability errors, technical errors, or other inaccuracies, including but not limited to descriptions, specifications, pricing, promotions, service offerings, availability, and other information.
We reserve the right, at any time and without prior notice, to correct any errors, inaccuracies, or omissions and to update, modify, suspend, discontinue, or otherwise change any information contained on the Services.
The Company shall not be liable for any typographical, pricing, informational, technical, or administrative errors appearing on the Services, marketing materials, proposals, advertisements, invoices, or other communications.
Any such errors shall not obligate the Company to provide products, services, pricing, discounts, promotions, deliverables, or other benefits that were incorrectly advertised, stated, displayed, or communicated.
20.DISCLAIMER
THE SERVICES ARE PROVIDED ON AN "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS" BASIS.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK.
TEQKO AI LLC DISCLAIMS ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, OR RESULTS.
WITHOUT LIMITING THE FOREGOING, TEQKO AI LLC MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE THAT:
(a) THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR AVAILABLE AT ALL TIMES;
(b) ANY ERRORS OR DEFECTS WILL BE CORRECTED;
(c) THE SERVICES OR SERVERS ARE FREE OF VIRUSES, MALWARE, OR OTHER HARMFUL COMPONENTS;
(d) ANY MARKETING CAMPAIGN, SEO CAMPAIGN, ADVERTISING CAMPAIGN, SOCIAL MEDIA CAMPAIGN, WEBSITE, LANDING PAGE, EMAIL CAMPAIGN, OR BUSINESS STRATEGY WILL GENERATE ANY SPECIFIC RESULTS;
(e) ANY CLIENT WILL ACHIEVE A PARTICULAR NUMBER OF LEADS, SALES, REVENUE, PROFITS, APPOINTMENTS, CUSTOMERS, WEBSITE VISITORS, CONVERSIONS, SEARCH ENGINE RANKINGS, RETURN ON INVESTMENT, OR BUSINESS GROWTH;
(f) ANY SEARCH ENGINE RANKING, LOCAL MAP POSITION, ADVERTISING PERFORMANCE, ORGANIC TRAFFIC LEVEL, OR PLATFORM VISIBILITY WILL BE ACHIEVED OR MAINTAINED;
(g) ANY ARTIFICIAL INTELLIGENCE, AUTOMATION, SOFTWARE, CRM, CHATBOT, VOICE AGENT, OR TECHNOLOGY FEATURE WILL OPERATE WITHOUT INTERRUPTION, ERROR, DELAY, OR INACCURACY;
(h) ANY THIRD-PARTY PLATFORM, INCLUDING BUT NOT LIMITED TO GOOGLE, META, FACEBOOK, INSTAGRAM, MICROSOFT, OPENAI, STRIPE, GOHIGHLEVEL, OR OTHER PROVIDERS, WILL CONTINUE TO OFFER, SUPPORT, OR MAINTAIN THEIR SERVICES, FEATURES, POLICIES, OR INTEGRATIONS.
THE CLIENT ACKNOWLEDGES THAT MARKETING RESULTS, ADVERTISING RESULTS, SEO RESULTS, LEAD GENERATION RESULTS, AND BUSINESS RESULTS ARE INFLUENCED BY NUMEROUS FACTORS OUTSIDE OF THE COMPANY'S CONTROL, INCLUDING MARKET CONDITIONS, COMPETITION, CUSTOMER DEMAND, SALES PROCESSES, PRICING, ECONOMIC CONDITIONS, PLATFORM ALGORITHMS, PLATFORM POLICIES, AND THIRD-PARTY ACTIONS.
THE CLIENT FURTHER ACKNOWLEDGES THAT PAYMENT FOR MARKETING SERVICES COMPENSATES THE COMPANY FOR PROFESSIONAL SERVICES, TIME, LABOR, EXPERIENCE, STRATEGY, IMPLEMENTATION, MANAGEMENT, AND SOFTWARE ACCESS, AND DOES NOT CONSTITUTE PAYMENT FOR GUARANTEED RESULTS.
WE MAKE NO WARRANTIES OR REPRESENTATIONS REGARDING THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT, DATA, REPORTS, ANALYTICS, RECOMMENDATIONS, ARTIFICIAL INTELLIGENCE OUTPUTS, OR INFORMATION PROVIDED THROUGH THE SERVICES.
WE SHALL NOT BE RESPONSIBLE FOR ANY DECISION MADE BY THE CLIENT OR ANY THIRD PARTY BASED UPON INFORMATION, CONTENT, RECOMMENDATIONS, REPORTS, OR OUTPUTS PROVIDED THROUGH THE SERVICES.
WE SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM:
(1) ERRORS, OMISSIONS, OR INACCURACIES IN CONTENT OR INFORMATION;
(2) UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR SYSTEMS;
(3) INTERRUPTION OR TERMINATION OF THE SERVICES;
(4) THIRD-PARTY PLATFORM CHANGES, ACCOUNT SUSPENSIONS, POLICY CHANGES, OR ACCOUNT RESTRICTIONS;
(5) VIRUSES, MALWARE, OR OTHER HARMFUL CODE;
(6) LOSS OF BUSINESS, REVENUE, PROFITS, GOODWILL, DATA, CUSTOMERS, LEADS, OR OPPORTUNITIES;
(7) CLIENT FAILURE TO IMPLEMENT RECOMMENDATIONS, RESPOND TO LEADS, MAINTAIN ACCESS TO ACCOUNTS, OR PROPERLY OPERATE ITS BUSINESS.
ANY PRODUCTS OR SERVICES PROVIDED BY THIRD PARTIES ARE PROVIDED SUBJECT TO THE TERMS, CONDITIONS, AND POLICIES OF THOSE THIRD PARTIES. TEQKO AI LLC DOES NOT WARRANT, ENDORSE, OR ASSUME RESPONSIBILITY FOR ANY THIRD-PARTY PRODUCTS OR SERVICES.
AS WITH ANY BUSINESS, TECHNOLOGY, OR MARKETING DECISION, YOU SHOULD EXERCISE YOUR OWN INDEPENDENT JUDGMENT AND CONSULT APPROPRIATE PROFESSIONAL ADVISORS WHEN NECESSARY.
21.LIMITATIONS OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TEQKO AI LLC, ITS OWNERS, MEMBERS, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, AFFILIATES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, PUNITIVE, OR SIMILAR DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOSS OF BUSINESS, LOSS OF CUSTOMERS, LOSS OF LEADS, LOSS OF GOODWILL, LOSS OF DATA, LOST OPPORTUNITIES, BUSINESS INTERRUPTION, REPUTATIONAL HARM, OR OTHER ECONOMIC LOSSES ARISING OUT OF OR RELATED TO THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
WITHOUT LIMITING THE FOREGOING, TEQKO AI LLC SHALL NOT BE LIABLE FOR DAMAGES ARISING FROM:
(a) marketing performance, advertising performance, SEO rankings, search engine visibility, lead volume, conversion rates, sales performance, revenue generation, return on investment, profitability, or business outcomes;
(b) changes, suspensions, restrictions, outages, errors, algorithm updates, policy changes, account limitations, or decisions made by third-party platforms, including but not limited to Google, Meta, Facebook, Instagram, Microsoft, OpenAI, Stripe, GoHighLevel, hosting providers, advertising platforms, software providers, or other third-party services;
(c) the Client's failure to respond to leads, follow up with customers, operate its business, maintain accounts, provide required access, provide requested materials, approve work, follow recommendations, or properly utilize the Services;
(d) unauthorized access, account compromise, data loss, security incidents, credential issues, or actions by third parties not caused by the Company's intentional misconduct;
(e) delays, interruptions, errors, limitations, or failures caused by third-party systems, software providers, internet services, platform restrictions, or other circumstances outside of the Company's reasonable control.
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, TEQKO AI LLC'S TOTAL LIABILITY TO YOU FOR ANY CLAIM, DISPUTE, DAMAGE, LOSS, OR CAUSE OF ACTION ARISING OUT OF OR RELATING TO THESE LEGAL TERMS OR THE SERVICES, REGARDLESS OF THE FORM OF ACTION, SHALL NOT EXCEED THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO TEQKO AI LLC FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM DURING THE THREE (3) MONTH PERIOD IMMEDIATELY PRECEDING THE DATE ON WHICH THE CLAIM FIRST AROSE.
THE CLIENT ACKNOWLEDGES AND AGREES THAT THIS LIMITATION OF LIABILITY IS A MATERIAL PART OF THE AGREEMENT BETWEEN THE PARTIES AND THAT THE PRICING AND AVAILABILITY OF THE SERVICES REFLECT THIS ALLOCATION OF RISK.
ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES MUST BE BROUGHT WITHIN ONE (1) YEAR AFTER SUCH CLAIM FIRST AROSE, OR SUCH CLAIM SHALL BE PERMANENTLY BARRED TO THE FULLEST EXTENT PERMITTED BY LAW.
NOTHING IN THIS SECTION SHALL LIMIT LIABILITY WHERE SUCH LIMITATION IS PROHIBITED BY APPLICABLE LAW.
CERTAIN STATE, FEDERAL, OR INTERNATIONAL LAWS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF SUCH LAWS APPLY, SOME OR ALL OF THE ABOVE LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS. IN SUCH CASES, TEQKO AI LLC'S LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
22.INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Teqko AI LLC, including its owners, members, officers, directors, employees, contractors, agents, affiliates, partners, and representatives, from and against any claims, demands, damages, losses, liabilities, judgments, settlements, penalties, fines, costs, and expenses, including reasonable attorneys' fees and legal expenses, arising out of or relating to:
(a) your use or misuse of the Services;
(b) your breach or violation of these Legal Terms;
(c) your violation of any law, regulation, rule, or third-party right;
(d) any breach of your representations, warranties, agreements, or obligations under these Legal Terms;
(e) any content, materials, images, videos, trademarks, logos, reviews, testimonials, customer information, business information, claims, offers, promotions, advertisements, or other materials provided by you or on your behalf;
(f) allegations that Client-provided materials infringe upon or violate the intellectual property rights, privacy rights, publicity rights, contractual rights, or other rights of any third party;
(g) your products, services, business operations, customer relationships, pricing, sales practices, guarantees, promises, representations, or interactions with your customers;
(h) your failure to comply with advertising laws, privacy laws, data protection laws, communication laws, industry regulations, licensing requirements, or other legal obligations applicable to your business;
(i) your use of third-party platforms, accounts, software, integrations, or services;
(j) your modification, misuse, unauthorized use, or improper operation of any software, automation, AI tool, CRM system, website, campaign, or deliverable provided through the Services;
(k) claims arising from leads, customers, communications, transactions, appointments, disputes, or relationships between you and your customers or third parties;
(l) any harmful, abusive, fraudulent, negligent, or intentional act by you or anyone accessing the Services through your account.
Teqko AI LLC reserves the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate fully with our defense of such claims.
You agree not to settle any claim involving Teqko AI LLC without our prior written consent.
We will use reasonable efforts to notify you of any claim, action, or proceeding subject to indemnification after becoming aware of it.
Your indemnification obligations shall survive termination, cancellation, expiration, or completion of the Services.
23.USER DATA
We will maintain certain data that you transmit to the Services for the purpose of operating, managing, and providing the Services, as well as data relating to your use of the Services.
The Client retains ownership of its customer information, customer lists, contacts, leads, communications, and business data submitted to the Services ("Client Data"), subject to these Legal Terms.
The Client acknowledges that Teqko AI LLC provides access to software systems, platforms, integrations, and technology tools but does not guarantee permanent storage, availability, or retention of Client Data after cancellation, termination, non-payment, or expiration of Services.
Although we may perform routine backups, security measures, and data management procedures, the Client is solely responsible for maintaining independent copies, backups, exports, and records of any information, content, files, contacts, leads, or data that the Client wishes to preserve.
Teqko AI LLC shall not be liable for any loss, deletion, corruption, unauthorized access, inability to access, or failure to store any Client Data, except where such limitation is prohibited by applicable law.
The Client acknowledges that certain data may be stored, processed, transmitted, or managed through third-party platforms, software providers, hosting providers, communication providers, artificial intelligence providers, CRM providers, or other technology partners. Teqko AI LLC shall not be responsible for data loss, downtime, service interruptions, restrictions, security incidents, or failures caused by third-party providers.
Upon cancellation or termination of Services, access to software platforms, CRM systems, websites, automations, integrations, communication systems, and related data may be suspended or terminated according to these Legal Terms.
Former Clients may request assistance with data exports, transfers, migrations, or retrieval services subject to availability and at the Company's then-current support rate.
The Client agrees that Teqko AI LLC has no obligation to maintain, store, preserve, export, or provide access to Client Data indefinitely following termination of Services unless required by applicable law or separately agreed in writing.
This section shall survive cancellation, termination, or expiration of the Services.
24.ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
25.GIFTS, COMPLIMENTARY ASSETS, AND BONUS DELIVERABLES
Social Media Accounts, Business Profiles, Websites and Platform Assets
From time to time, Teqko AI LLC may create, configure, optimize, or manage social media pages, business profiles, advertising accounts, business manager accounts, directory listings, and other digital platform assets on behalf of a Client.
Unless otherwise agreed in writing, Teqko AI LLC may maintain administrative ownership, custody, or management access to such assets for account security, continuity of service, and operational purposes.
During an active membership, the Client shall receive appropriate access necessary for business operations. Upon the Client's written request, Teqko AI LLC will make commercially reasonable efforts to transfer administrative ownership or control of eligible accounts to the Client.
Transfer requests must be submitted in writing and may require administrative work, platform verification procedures, account reviews, security checks, and technical support. Such work shall be billed at the Company's then-current support rate, currently $130 per hour, with a one-hour minimum.
If a Client terminates Services without requesting transfer of eligible accounts, Teqko AI LLC may continue to maintain such accounts in a secure and inactive state. The Company will not post, advertise, modify, sell, transfer, or otherwise use such accounts for any third-party purpose.
Former Clients may request account transfer after termination of Services, subject to verification of ownership, payment of any outstanding balances, and payment of applicable support and transfer fees at the Company's current hourly support rate.
Nothing in this section shall require Teqko AI LLC to transfer proprietary software, CRM systems, automations, workflows, templates, snapshots, AI agents, custom integrations, or other Company intellectual property unless expressly agreed to in writing.
Past Customer Gifted Account Transfer Processing Time
The Client acknowledges that many accounts, platforms, automations, integrations, and digital assets are maintained, managed, or connected through Teqko AI LLC's software infrastructure, operational systems, and third-party platforms.
Accordingly, account transfer requests, ownership changes, administrative access changes, exports, migrations, or platform transitions may require coordination with third-party providers, security reviews, technical verification, data processing, and administrative labor.
Teqko AI LLC shall make commercially reasonable efforts to process such requests promptly; however, the Client agrees that account retrieval, transfer, migration, export, or ownership transition requests may require up to thirty (30) days from the date all required information, documentation, and applicable fees have been received.
The Client further acknowledges that delays caused by third-party platforms, verification requirements, platform policies, security reviews, account restrictions, or incomplete Client information shall not constitute a breach of these Terms by Teqko AI LLC.
Expedited processing may be available at the Company's sole discretion and may be subject to additional support fees at the Company's then-current hourly support rate.
At the time of creation, where technically permitted by the applicable platform, Clients may receive access credentials, ownership invitations, administrator invitations, or other available access methods for Client-facing accounts.
The Client acknowledges that Teqko AI LLC cannot control whether third-party platforms approve ownership transfers, administrator requests, verification requests, login attempts, or access changes.
The Client remains responsible for accepting invitations, maintaining login credentials, completing platform verification steps, and maintaining access to accounts provided.
26.MISCELLANEOUS
These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all
defenses
you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.
27.DATA USAGE AND AI SERVICES
By using Teqko's services, you acknowledge and agree that data usage, including but not limited to phone, email, and AI-powered features, will incur charges based on your selected plan. The rates for these services vary depending on the specific plan you have chosen. For detailed information regarding your exact rates and associated costs, please refer to the Trust Center in your account. Trust Center The Trust Center provides comprehensive information on pricing, data usage rates, and other relevant details for all available plans. It is your responsibility to review and understand these rates as they apply to your usage. By continuing to use Teqko's services, you consent to these charges and agree to comply with the terms outlined in the Trust Center.
28.CONTACT US
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
Phone: 702-768-3609
Support Hours: Monday–Friday, 8:00 AM – 4:00 PM Pacific Time
Email: [email protected]
Mailing Address:
Teqko AI LLC
8 The Green #17985
Dover, DE 19901
United States
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